ABOUT CDK GLOBAL

CDK Global is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair and maintenance of vehicles.

Job Summary:

Coordinates training registration activities for clients’ training including enrollment, confirmation, cancellation and other administrative LMS duties that relate to customer training needs.

JOB DESCRIPTION:

Job Title:  Associate Learning Coordinator

Job Type: Permanent

Location: Hyderabad

Work Mode: Work from Office

Salary:   4.00 LPA 

Work Timing : 1:00 PM to 10:00 PM (Monday through Friday)

Eligibility & Experience:

• Graduate (Bachelors or Masters) from any discipline – preferably non-engineering/technology
• Suitable fresh grads with good oral and written comm skills, analytical abilities and aptitude
• Upto 1 year of experience in customer support (non-technical/non voice; transaction processing)
can also be considered.

Position Responsibilities & Essential functions:

• Prepare newly submitted Training Requests for CDK U Learning
• Take provided dealer employee lists and convert them for import into the LMS
• Create master Login document
• Assist with managing email requests for user creation, deactivations, learning assignments
• Extract and prepare various LMS reports for customer, coordination and learning delivery
• Follow-up with the customers and/or the relevant teams to fix/close cases related to training
registrations/pending requests/issues.

Qualifications & Requirements:

• Task & Results-Oriented
• Strong verbal communication skills
o Fluency in English
o Email etiquette
• Learn and follow standard operating procedures in completing work
• Ability to explore and learn GUI tools necessary to complete the assigned tasks
• Resourceful and attention to detail
• Self-starter and problem solver
• Working knowledge of Microsoft Office applications: Excel, Outlook, and Word
• Collaborate with team members and other stakeholders
• No travel required

PREFERRED ATTRIBUTES:

? Willingness to work in rotating shifts
? Commitment to work