Responsibilities

• You will be part of a global team driving enormous scale and assuring operational excellence while gaining deep understanding of availability, performance, and security.
• Develop platforms and frameworks that can be used to host various types of services or automate processes for large scale initiatives.
• Support customers in device management, configuring, administrating, and troubleshooting issues related to Windows and Intune.
• Deep Dive issues through log and data collection.
• Evaluate and contribute to product enhancements during trend analysis partnering with Feature PM’s.
• Work closely with peer engineering teams on defining and implementing improvements to service monitoring and reporting to enhance availability, reliability, and capability.
• Solve problems in mission critical services and create solutions to prevent problem recurrence, with the goal of automating response to all non-exceptional service conditions.
• Providing operational support for day-to-day activities involving deployment of services and configuration of services etc.

Qualifications

Required Qualifications

• Pursuing a bachelor's or master's in engineering, computer science or related field.
• Must have at least one additional quarter/semester of school remaining following the completion of the internship.??
• Ability to demonstrate an understanding of operating systems and Windows.

Preferred Qualifications

• Testing and troubleshooting skills.
• Deep understanding of operating systems and Windows fundamentals.
• Experience in scripting languages such as PowerShell, Python, etc. or object-oriented languages such as C#, C++ or Java are most relevant, but others are acceptable.