Process Designer

Aggregate function:  Shared Services

Business Area:  Intelligent Operations_VOIS

Posting Country:  India

Full Time / Part Time:  Full Time

Contract Type:  Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

What you’ll do

The Business/Process Improvement Specialist is responsible for the effective delivery of activities that improve the business performance of and within Vodafone, including business process re-engineering and cross-functional project co-ordination. The Business/Process Improvement Specialist supports with delivering to the organisation the appropriate methodology, tools and processes to perform in an optimum way, analysing the performance and trends, through KPI analysis and reporting, whilst conducting various qualitative reviews to provide continuous improvement programmes and deliver demonstrable and quantifiable benefits. Typically reports to the Business/Process Improvement.

Who you are

* Demonstrates a good understanding of policies, processes and concepts through experience and helps develop, deliver and advise on processes and activities for the delivery of business change/transformation programmes;

* Supports in driving efficiencies and reducing waste across the business;

* Delivers activities for process redesign/automation, operating model redesign and implementation, strategy deployment, methodology creation and roll out or other such initiatives;

* Uses communication skills to exchange ideas and information to support the collaboration between team and internal partners to identify opportunities for improvement, providing insight, recommendations and closed loop feedback reporting;

* Delivers best business practices within the organisation and builds own awareness of discipline, industry and market trends externally;

* Advocates the Business/Process Improvement model, acting as the gatekeeper for processes, communications, enablers and methodologies, which interact across functions ensuring any changes are subject to impact assessments and approvals;

* Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What's in it for you

Together we can

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.